Transportation and Works
February 12, 2019

Provincial Government Issues Request for Proposals for New “511 NL” Transportation Information Service

Residents and visitors to this province will soon have access to 511 NL – a new, single-point-of-contact service for important travel planning and safety information.

The Department of Transportation and Works has issued a Request for Proposals (RFP) to provide free quick-dial telephone and smartphone app access to key services such as highway condition and construction reports, highway cameras, the Provincial Plow Tracker and ferry schedules.

Once fully implemented, users will be able to access these popular services in three ways:

  • By dialing 5-1-1 to get key non-visual information over the phone, such as highway conditions, construction slowdowns, ferry services reports and more;
  • Through a new smartphone app; and
  • A new website.

Users will also be able to take advantage of new interactive maps that will make it easier than ever to view all of the information that is important for their specific travel plans.

Proposals will be evaluated based on best overall value while meeting requirements for a convenient and user-friendly 511 NL service.

The new service is expected to be available in summer 2019.

This initiative delivers on commitments in The Way Forward to deliver better services and better outcomes for residents. The Way Forward outlines all actions the Provincial Government is taking to achieve a strong, diversified province with a high standard of living, and can be viewed at

“Promoting safe travel planning has always been a key priority for us. With 511 NL, we will create a more convenient and user-friendly experience for accessing all the popular travel planning and safety information services we currently offer, plus a number of other useful features. This is about creating a one-stop experience where users can access a variety of information suited to their personal travel plans as quickly and conveniently as possible, and through any device that may be available to them.”
Honourable Steve Crocker
Minister of Transportation and Works

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Learn more
Provincial Highway Driving Information

The Way Forward

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Media contact
Rod Drover
Transportation and Works
709-729-1758, 730-4607

2019 02 12                              11:15 a.m.