Fisheries and Land Resources
July 29, 2019

Crown Lands Continuing Improvements Now Include Online Application, Updated Inquiries Line

The Honourable Gerry Byrne, Minister of Fisheries and Land Resources, provided an update today on improvements in Crown lands services, including a new feature that allows applications to be completed and submitted online to ensure faster, more efficient processing. The new processes are in addition to paper applications that continue to be accepted.

The application processes for Crown land now feature:

  • 1-800 line upgraded to an Automatic Call Distribution System to support increased telephone calls;
  • step-by-step process to complete an application online with assistance available through the Inquiries Line, dedicated email, group information sessions, or one-on-one assistance by in-person office appointment, skype or telephone;
  • applicants can also access an application in a fillable PDF format, and submit the document via email; and the,
  • new online payment option allows for greater security and protection of personal and financial information, and provides enhanced self-service options in the application process.

In 2018, Minister Byrne introduced several initiatives to improve services within Crown lands. The dedicated toll-free telephone number and email address currently used to obtain information and/or inquire about submitted applications receives on average 80 to 120 telephone calls and 15 to 50 emails per day.

Applicants now have access to increased information and support online through or the Crown Lands Inquiries Line: at 1-833-891-3249.

The Crown Lands Regional Office is located in the new Fisheries and Land Resources Building, 192 Wheeler’s Road, Corner Brook. Crown Lands Regional Offices are also located in St. John’s, Clarenville, Gander, Grand Falls-Windsor and Happy Valley-Goose Bay.

“Ongoing improvements at the Crown Lands Division are making access to this province’s greatest publicly owned natural resource – our spectacular land – available to Newfoundlanders and Labradorians for all manner of activity – farming, forestry, building, creating, innovating, exploring, appreciating and enjoying. I congratulate staff for their dedication to making these improvements possible, for the benefit of everyone.”
Honourable Gerry Byrne
Fisheries and Land Resources

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Media contact
Linda Skinner
Fisheries and Land Resources
709-729-3733, 709-632-8167

2019 07 29                              1:10 p.m.