April 1, 2019
The following statement was given today in the House of Assembly by the Honourable Tom Osborne, Minister Responsible for the Office of the Chief information Officer:
Minister Osborne Highlights Digital MyGovNL Pilot
Mr. Speaker, I rise today to highlight the MyGovNL pilot project for the Motor Registration Division that the Minister of Service NL and I launched last week in Gander. The pilot is a key part of the Digital Way Forward, which is our five-year plan to better deliver services online.
Government, like all organizations, faces increased service delivery expectations. Traditional methods of service delivery are becoming outdated, and in some cases are unresponsive to the needs of consumers.
The vision of the Digital Way Forward is to introduce a new approach to service delivery: “One Client. One GovNL. One Relationship.” And that is what MyGovNL does.
This pilot project with the Motor Registration Division is the first publicly available digital service under the Digital Way Forward five-year plan that was announced in April 2018. This particular enhancement allows residents to manage their licence and vehicle renewals in one convenient online platform, replacing several separate online functions. Those who participate will be able to renew their licences and vehicles from the comfort of their own home.
Mr. Speaker, better online platforms like this pilot project will improve the overall experience that residents and businesses have when interacting with government. Last week marked a significant step forward, with more services expected to be delivered through this portal over the next four years.
At the end of this five-year plan, the public will see government as one organization regardless of the individual or department with whom they interact.
Mr. Speaker, the Digital Way Forward Plan is another example of how our government is committed to operating smarter and more efficiently for the people of Newfoundland and Labrador.
2019 04 01 1:50 p.m.