Executive Council
Service NL
March 27, 2019

Provincial Government Launches Digital MyGovNL Pilot for Motor Registration Division

Today, the Honourable Tom Osborne, Minister Responsible for the Office of the Chief Information Officer, and the Honourable Sherry Gambin-Walsh, Minister of Service NL, launched the MyGovNL pilot project for Motor Registration Division (MRD). This is the first publicly available digital service under the Digital Way Forward five-year plan that was announced in April 2018.

MyGovNL will allow users to manage their licence and vehicle renewals in one combined online platform, replacing several separate online functions. This pilot uses several of the systems announced previously under the Digital Way Forward plan, including:

  • MyGovNL digital ID: The digital ID will provide participants with one set of authentication credentials for select MRD services and applications. At the end of the five-year plan, this digital ID will be used for services government-wide.
  • MyGovNL profile: The My GovNL profile will consolidate each individual’s common, shared client information into a single client record. At the end of the five-year plan, the profile will allow each individual to update their personal information across government accounts in one centralized place.
  • MyGovNL dashboard: A secure self-service area where participants can renew licences and update their notification preferences. At the end of the five-year plan, users will be able to manage digital interactions across government using this dashboard.
  • Alerts and notifications: Government will be able to send alerts regarding upcoming renewals directly to participants. At the end of the five year plan, the system will allow government to update residents about matters of importance to them, and they will be able to set personalized alerts and receive the notifications however they prefer.

Starting on March 28, approximately 5,000 motorists will be invited to take part in the pilot project for the Motor Registration Division. Starting in May, an approximately 10,000 additional motorists will be invited to participate each month. Residents who wish to participate in the pilot can sign up at gov.nl.ca/digitalgovernment. Residents who have already registered an email address for vehicle or driver’s licence renewals will already be eligible to receive an invite.

The Digital Way Forward is the Provincial Government’s plan to enhance government services for residents and businesses. Through this plan, government will fully realize the new approach of “One Client. One GovNL. One Relationship.” The public will see government as one organization regardless of the individual or department with whom they interact. The plan will be fully implemented by 2022-23.

MyGovNL delivers on commitments of The Way Forward to operate a more efficient public sector and deliver better services and better outcomes for residents. The Way Forward outlines all actions the Provincial Government is taking to achieve a strong, diversified province with a high standard of living, and can be viewed at thewayforward.gov.nl.ca.

Quotes
“Better online platforms like this pilot project will improve the overall experience that residents and businesses have when interacting with government, and will ensure that services are available in a timelier manner. The Digital Way Forward Plan is another example of how our government is committed to operating smarter and more efficiently.”
Honourable Tom Osborne
Minister Responsible for the Office of the Chief Information Officer

“We have made a number of improvements at the Motor Registration Division to serve clients in a more effective and efficient manner. This pilot project represents another means of providing better services to the people of the province who wish to interact with government through a single window for online licence and vehicle renewals.”
Honourable Sherry Gambin-Walsh
Minister of Service NL

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Learn more
My GovNL Pilot Video external link icon

MyGovNL

The Digital Way Forward: Government Unveils Five-Year Plan to Make Service "Digital By Design"

The Way Forward

Follow us on Twitter: @GovNLexternal link icon and @ServiceNLexternal link icon

Media contacts
Marc Budgell
Finance
709-729-2477, 689-0430
marcbudgell@gov.nl.ca

Krista Dalton
Service NL
709-729-4748, 685-6492
kristadalton@gov.nl.ca

2019 03 27                              12:10 p.m.