Service NL
February 10, 2016

Enhancing Services for Families and Communities

Online Driver�s Licence Renewal Service Launches with 10-year Photo Validity

The Honourable Eddie Joyce, Minister of Service NL, announced a new online service today that enables people to renew their driver�s licence from the convenience of their home or office. The service is provided at www.gov.nl.ca/drive, which is also the home for the Provincial Government�s online vehicle registration renewal service. In addition, Service NL is also extending the validity of driver�s license photos from five years to 10 years for anyone over the age of 19.

�We wanted to make the process of renewing a driver�s licence more convenient for people throughout Newfoundland and Labrador. With this new online service and 10-year photos, people can avoid line-ups, save time, and even save a trip to another community if the nearest motor registration office is located outside their area. These initiatives continue our ongoing efforts to enhance the experiences people have when accessing services from the Provincial Government.�
- The Honourable Eddie Joyce, Minister of Service NL

Making driver�s licence photos valid for 10 years is intended to further reduce the need for people to find time to visit their regional Motor Registration Division office. As the appearance of individuals under the age of 19 can change significantly as they mature, it will still be necessary for their identification to feature a photo taken within the last five years.

The online renewal process features a secure and simple five-step process that takes people through the process of logging in, entering and updating their personal information, renewing their licence, providing payment, and then receiving their receipt. A driver�s licence will continue to require renewal every five years, but with the introduction of these two enhancements will only require a visit to a Motor Registration Division office every 10 years. Between 50,000 and 60,000 people visit a Motor Registration Division office annually to renew their driver�s licence.

QUICK FACTS

• The Provincial Government introduced a new online driver�s licence renewal service today, available at www.gov.nl.ca/drive.
• Other initiatives aimed at making motor registration division services more convenient include online vehicle registration renewals, extended hours of operation and establishing a dedicated line at the Mount Pearl facility for driving tests.
• In recent years approximately 50 per cent of vehicle owners have used existing online renewal services each year to renew their vehicle registration, which represents the highest uptake of online service in the country based on information sharing with other jurisdictions.

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2016 02 10                             9:40 a.m.