Fire and Emergency Services — Newfoundland and Labrador is moving forward with a Request for Proposals (RFP) to examine the feasibility of expanding access to the province's basic 911 system and the piloting of an Enhanced 911 system (E-911). E-911 is an automatic emergency response system which provides detailed information to operators and emergency responders.

"Our government is committed to exploring the possible options for the development of expanded 911 and E-911 opportunities in Newfoundland and Labrador," said the Honourable Kevin O'Brien, Minister of Municipal Affairs and Minister Responsible for Fire and Emergency Services, "There are many complexities associated with moving forward with establishing expanded access, such as a lack of civic addressing, the large geographical expanse of the province and the differing levels of emergency response depending on proximity to police, ambulance and fire departments. However, the issue warrants an appropriate plan and a proper costing so that both government and residents understand the actions needed to advance this initiative."

As part of the RFP, FES- NL is seeking information on where best to expand basic 911 service and the identification of opportunities to provide E-911 services, where circumstances make it possible. The Terms of Reference are available through the Government Purchasing Agency.

"It's been demonstrated in other jurisdictions that this will not be a quick process and it requires appropriate attention by qualified and knowledgeable individuals," noted Minister O'Brien. "While this process may take some time, we are looking forward to taking the next steps in exploring the expansion of emergency response services in Newfoundland and Labrador."

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Media contact:

Cheryl Gullage
Public Relations Specialist
Fire and Emergency Services-Newfoundland and Labrador
709-729-0857, 631-9962
cherylgullage@gov.nl.ca