Justice and Public Safety
June 30, 2016

Public Advisory: Important Notice Regarding Support Enforcement Payments

Due to potential strike action at Canada Post which could occur as early as July 2, the Support Enforcement Program (SEP) has taken steps to minimize the impact on the delivery of support payments to its clients.

SEP has stopped mailing cheques. To ensure timely delivery of your support payment, please check the Integrated Voice Response (IVR) system at 709-729-3295 (toll free 1-800-563-5330), or log into the online web portal - https://sea-remote.justice.gov.nl.ca. If a payment has been processed for you, you will be instructed to immediately call the SEP office at 709-637-2608 (toll free 1-855-637-2608) to provide your banking information. SEP will then electronically deposit your support payment directly into your bank account.

If there are circumstances beyond your control whereby you do not have access to a bank account, SEP will endeavor to seek an alternative method of payment.

Clients who currently receive support payments by direct deposit will be unaffected by this potential postal disruption.

We apologize for any inconvenience that this might cause.

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Media contact:

Luke Joyce Director of Communications Department of Justice and Public Safety 709-729-6985, 725-4165 lukejoyce@gov.nl.ca

2016 06 30                              2:55 p.m.