Executive Council
Justice and Public Safety

February 26, 2015

Basic 911 Service Enhances Safety for Residents

Agreement Reached for 911 Call-Taking on the Avalon Peninsula

The Provincial Government today announced that an agreement has been reached with the City of St. John's for the operation of a 911 call-taking centre, also known as Public Safety Answering Point, for the new province-wide Basic 911 service for the Avalon Peninsula.
 
"After extensive negotiations between our government and the City of St. John's, I'm pleased to announce that an agreement has been reached for the provision of 911 on the Avalon Peninsula. The agreement respects the needs of each party and satisfies the reporting and accountability framework for the NL 911 Bureau Inc. which is legislated under the Emergency 911 Act. Today's announcement is one of the final steps toward full implementation of the new Basic 911 service in the coming days."
- The Honourable Paul Davis, Premier of Newfoundland and Labrador
 
The 911 agreement will see the City of St. John's operate one of two Public Safety Answering Points for the NL 911 Bureau Inc., the Crown Corporation responsible for governing and operating the province-wide emergency 911 service. The agreement includes a provision for multi-year budgeting, which provides for greater financial stability for both parties. Intellectual property will belong to either the Bureau or the City, depending on which one has paid for it. Funding for the call-taking centre at the St. John's Regional Fire Department will enable adherence to National Fire Protection Association (NFPA) standards.
 
"The safety and security of Newfoundlanders and Labradorians is of paramount importance to our government. All residents of Newfoundland and Labrador will have access to province-wide Basic 911 in the coming days. This is a tremendous accomplishment and will set the stage for the future implementation of Next Generation 911 in the years ahead. On behalf of the Government of Newfoundland and Labrador, I offer our sincere appreciation to all organizations and individuals that have worked with us to make this initiative a reality. Residents and visitors of the province will undoubtedly be safer as a result of province-wide Basic 911."
- The Honourable Judy Manning, Minister of Justice and Public Safety and Minister Responsible for Fire and Emergency Services-Newfoundland and Labrador
 
The new province-wide Basic 911 service will come into effect next week. The St. John's Regional Fire Department will soon handle all 911 calls east of Goobies.
 
"The City of St. John's, through the St. John's Regional Fire Department, has provided the 911 service to the region for over 20 years. Following successful negotiations we are pleased to have reached an agreement with the NL 911 Bureau Inc. and the Government of Newfoundland and Labrador to continue to provide this critical service to residents of the Avalon Peninsula."
- Dennis O'Keefe, Mayor, City of St. John's
 
The monthly telephone fee to operate the 911 service will come into effect on March 1, 2015.
 
An announcement regarding the full implementation of 911 for the entire province will be made in the coming days.

QUICK FACTS

  • An agreement has been reached between the Provincial Government and the City of St. John's for the operation of a 911 call taking centre for the Avalon Peninsula for new province-wide Basic 911 service.
  • The St. John's Regional Fire Department will soon handle all 911 calls east of Goobies.
  • Residents of Newfoundland and Labrador will have access to province-wide Basic 911 during the first week of March 2015.

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Media contacts:

Heather MacLean
Director of Communications
Office of the Premier
Government of Newfoundland and Labrador
709-729-3581
heathermaclean@gov.nl.ca
Donna Ivey
Special Assistant, Communications
Office of the Premier
Government of Newfoundland and Labrador
709 729-3551, 699-2402
Donnaivey@gov.nl.ca
Bradley Power
Public Relations Specialist
Fire and Emergency Services-Newfoundland and Labrador
709-729-0857, 690-1810
bradleypower@gov.nl.ca
Kelly Maguire
Media Relations
City of St. John's
709-576-8491
kmaguire@stjohns.ca

2015 02 26                                        7:50 p.m.