Human Resources, Labour and Employment
Child, Youth and Family Services
Education
Finance
Government Services
Health and Community Services
Justice
Labrador and Aboriginal Affairs
June 3, 2011
Public Advisory: Alternate Delivery Methods Outlined for Provincial Government Payments
As part of the Government of Newfoundland and Labrador’s contingency plan in response to the Canada Post strike, alternate arrangements have been made for payments and services to clients of Provincial Government programs.
Affected payments include, but are not limited to, income and employment support cheques; wage subsidy payments; labour market program funding; public service pensions; government vendor payments; child support and spousal payments; community support services; and student loans.
Select Provincial Government offices will be used to distribute cheques to clients, and in some cases via Regional Health Authorities, at prescribed times. For information on office locations and any other inquiries clients should call 1-888-313-9356 or TTY 1-888-729-5440 to connect to the appropriate department. Information can also be found at www.gov.nl.ca/postalstrike.
Persons with disabilities or clients who live in remote or isolated communities should call 1-888-313-9356 or TTY 1-888-729-5440 or contact the appropriate department.
Electronic payments will not be affected by the Canada Post strike. Direct-deposit payments will be made as normal.
While some delays and disruptions may be experienced, residents, employers, community groups and businesses, should note that the Provincial Government is making every effort to ensure that payments are made as close to their original date of delivery as possible.
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Media contacts:
| Bradley Power Director of Communications Department of Human Resources, Labour and Employment 709-729-0753, 699-5707 bradleypower@gov.nl.ca |
Andrea Nolan Director of Communications Department of Child, Youth and Family Services 709-729-5148, 725-1593 AndreaNolan@gov.nl.ca |
| Heather May Director of Communications Department of Education 709-729-0048, 697-5061 heathermay@gov.nl.ca |
Luke Joyce Director of Communications Department of Finance 709-729-6830, 725-4165 lukejoyce@gov.nl.ca |
| Hugh Donnan Director of Communications Department of Government Services 709-729-4860, 709-725-6511 hughdonnan@gov.nl.ca |
Jennifer Tulk Director of Communications Department of Health and Community Services 709-729-1377, 699-6524 JenniferTulk@gov.nl.ca |
| Vanessa Colman-Sadd Director of Communications Department of Justice 709-729-6985, 682-6593 vanessacolmansadd@gov.nl.ca |
John Tompkins Director of Communications Department of Labrador and Aboriginal Affairs 709-729-1674, 728-7762 jtompkins@gov.nl.ca |
BACKGROUNDER
Information Specific to Provincial Government Departments
Clients of Provincial Government programs and services can call 1-888-313-9356 or TTY 1-888-729-5440 or visit www.gov.nl.ca/postalstrike for information regarding payments during the Canada Post strike. Clients may also contact departments directly for information, as outlined below.
Human Resources, Labour and Employment
Income support and employment support benefits will be delivered via HRLE regional offices on June 16. Further updates will be provided about times and locations for delivery of payments.
Other Payments
For all other payments, please visit www.gov.nl.ca/hrle or call the appropriate number below:
- Medical transportation payments and other monthly disbursements: 1-855-475-3729
- Career, Employment and Youth Services payments, including one-time or adjusted payments for individual employment supports such as equipment, books, disability-supports: 1-855-475-3729
- Employer payments for wage subsidies, such as the Graduate Employment Program and NL Works; and, payments for Community Employment programs, Community Youth Networks and Service Agreements for Youth programs: 1-855-475-3729
NL Benefits and Measures (Labour Market Development Agreement):
- Skills Development: 1-855-475-3729
- Job Creation Partnerships: 1-855-475-3729
- Wage Subsidies: 1-855-475-3729
- Self Employment Assistance: 1-855-475-3729
- Employment Assistance Services: 1-855-475-3729
- Labour Market Partnerships: 1-855-475-3729
For further information, such as the personal identification required to pick up a cheque on behalf of another individual, employer or community group, please visit www.gov.nl.ca/hrle or call 1-855-475-3729 or TTY 1-888-729-5440.
Child, Youth and Family Services
Payments to clients will be distributed through the province’s four Regional Health Authorities. Each Regional Health Authority has arranged designated sites for the distribution of payments. For additional information and a detailed list of site locations in your region, please contact the authority in your area.
Eastern: 1-877-752-4358 or www.easternhealth.ca
Central: 709-651-3306 or www.centralhealth.nl.ca
Western: 709-637-5000, ext. 6307 or www.westernhealth.nl.ca
Labrador-Grenfell: 709-896-9170 or www.lghealth.ca
Education
Student loan applicants can contact the Student Financial Services Division of the Department of Education at 709-729-5849 or 1-888-657-0800 from 9:00 a.m. to 4:30 p.m., Monday to Friday, or e-mail studentaid@gov.nl.ca.
Finance
Public Sector Pensioners
Payments for public sector pensioners will be available at select government offices throughout the province. For more information, pensioners can call 709-729-3931 or e-mail pensionerpayroll@gov.nl.ca. Relevant information can also be found online at www.gov.nl.ca/fin/index.html.
Pensioners are also encouraged to sign up for direct deposit to prevent payment delays. The relevant form can be downloaded from www.gov.nl.ca/fin/forms/applicationfordirectdeposit.pdf.
General Vendors
General vendors are being encouraged to arrange for Electronic Funds Transfer (EFT) or to contact the Office of the Comptroller General for alternate arrangements by calling 1-888-729-6199 or e-mail cspayables@gov.nl.ca. The form to establish EFT can be downloaded from www.gov.nl.ca/fin/forms/EmergencySupplierChecklist.pdf.
Health and Community Services
Clients of community support services in receipt of board and lodging payments can call Eastern Health toll free at 1-877-752-4358 for information.
Individuals who need to submit an application under the Newfoundland and Labrador Prescription Drug Program to apply for coverage can call 1-888-859-3535 for further information.
Individuals who are applying for new MCP cards, replacement cards or requesting out-of-province travel under MCP can call 1-866-449-4459 for more information.
Justice
Recipients of child and spousal support payments of the Support Enforcement Program are encouraged to have their payments deposited to their bank accounts electronically. Support payors are required to continue making their payments during this labour disruption as well. Individuals can contact the Support Enforcement Program directly at toll free 1-855-637-2608 or e-mail seps@gov.nl.ca.
Labrador and Aboriginal Affairs
Clients of the Air Foodlift Subsidy Program and the Labrador Transportation Grooming Subsidy can contact Labrador Affairs toll free at 1-888-435-8111.
2011 06 03 10:30 a.m.