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October 28, 1997
(Industry, Trade and Technology)

Second Call Centre announced

Premier Brian Tobin announced today that a second national call centre is to be established in the province. The call centre, operated by PTBNL Communications, will primarily handle outbound calls for charities and magazine subscriptions.

Mr. Tobin was joined at the news conference by Minister of Industry, Trade and Technology Judy Foote; Vince Withers, President and CEO, NewTel Enterprises; and Glen Seymour, Director of Network Newfoundland and Labrador.

Premier Tobin said that the call centre is expected to create an additional 200 new, full-time jobs by the end of 1997. He said: "Since August, we have had the creation of 410 new jobs in this sector. The jobs are a welcome addition to diversifying our economy. In addition, as the second centre will market throughout North America, it allows us to showcase our capabilities."

Ms. Foote said: "As we increase call centre activity in the province, we are, in effect, building on our capabilities to attract more business to Newfoundland and Labrador. We will continue our efforts to market the province globally as an attractive call centre location."

Network Newfoundland and Labrador is a joint venture partnership between the province and NewTel Enterprises, established in June 1995, to pursue call centre and applied telecommunications opportunities in the global marketplace. Director Glen Seymour said the team "is focused on delivering a high level of support to the two call centres, and we will continue to develop further opportunities. It has been very important for us to establish ourselves in this highly competitive business, and we are determined to attract other related business to this province."

Contact:

John Doody, Industry, Trade and Technology, (709) 729-0050
Harry Connors, NewTel Enterprises (709) 739-2837